Frequently asked questions

A two-product daily system - designed for people that want to perform at their best everyday.

Foundation is your daily base for performance and longevity. It’s built around seven core cellular performance domains to support cellular power, productivity, mental clarity, joint, gut and immune health, and overall resilience - with ingredients like NMN, high‑dose vitamins C and D, methylated folate and B12, magnesium, zinc, Totipro postbiotic, and a green phytonutrient blend, plus other clinically dosed nutrients for stress, brain, and cellular health.

Ultra is your all‑in‑one performance and recovery stack that builds on Foundation. It’s designed to support training output, recovery, muscular endurance, and day‑to‑day resilience if you’re training or charging regularly - with ingredients like full‑dose creatine, citrulline, beta‑alanine, magnesium, a complete essential amino acid blend, taurine, betaine, and tart cherry for additional recovery and inflammation support.

Yes — completely normal, and it's actually a sign the product is working. The sensation is called paresthesia, caused by Beta-Alanine, one of Ultra's key performance ingredients. Beta-Alanine combines with L-Histidine in your muscle tissue to form carnosine — your body's natural buffer against the acid buildup that forces you to back off during intense efforts. The tingling comes from Beta-Alanine briefly activating superficial skin nerves, fades within 20-30 minutes, and diminishes altogether with consistent use. It's worth noting this is fundamentally different from a pre-workout buzz — Ultra contains zero stimulants, caffeine, or synephrine. The ingredients are substrates and co-factors your muscles actually need to perform, not compounds designed to make you feel activated.

Foundation works best taken in the morning with water — drop two tablets into about 400ml of water, let them dissolve, and drink. Starting your day with it builds a consistent daily habit and allows the ingredients to work throughout the day.

Ultra is designed to be taken daily alongside Foundation as part of the Foundation + Ultra daily supplement stack. Take it consistently each day alongside Foundation to support optimal results.

Yes, absolutely! Dissolve times can vary depending on factors like the temperature of your water, the size of the glass or drink bottle, and how much the water is stirred. It's completely normal. Good things take time.

Quick Tip: We love dropping our Foundation tablets (and Ultra Sachet) into a drink bottle, adding water, giving it a good shake or stir, and enjoying it on-the-go. By the time you're ready to drink, it's usually fully dissolved.

Yes — Foundation contains no stimulants or caffeine, so it won't affect your sleep. Morning is ideal for habit-building, but there's no issue taking it at night if that works better for you.

Ultra is designed to support the demands of training from your first use. Foundation is a daily system: consistency matters, so we recommend 4–8 weeks of regular use to assess its place in your routine.

NORTH uses premium, research-backed branded ingredients sourced from qualified global suppliers. Key ingredients include Uthever® NMN, Promentum®, SalidroPure®, CherryPURE®, and Amino L40®. We maintain quality and sourcing documentation throughout the ingredient-selection and manufacturing process.

NORTH Performance products are manufactured at Factory 6 in Lindon, Utah — an NSF-certified, cGMP-compliant facility meeting FDA 21 CFR Part 111 standards, with complete lot traceability and rigorous quality control at every stage of production. Factory 6 holds full NSF facility certification, meaning our manufacturing processes, quality systems, and traceability already meet NSF's highest standards.

NORTH products are well-tolerated by the vast majority of users. The Beta-Alanine tingling from Ultra (see above) is the most common experience. Foundation's effervescent tablets may cause mild bubbling in the stomach in sensitive individuals — drinking it slowly resolves this easily.

If you take prescription or over-the-counter medication, are pregnant or breastfeeding, have a medical condition, or have surgery planned, speak with your doctor or pharmacist before adding NORTH to your routine. They can review the full ingredient list alongside your medications and other supplements.

If you use other supplements, check the labels to avoid unintentionally doubling up on the same ingredients.

We recommend consulting your healthcare provider before taking any supplement during pregnancy or breastfeeding. While our ingredients are clean and well-researched, this is standard guidance for all supplements during these periods.

Yes. Both NORTH Foundation and NORTH Ultra are vegan, gluten-free, and dairy-free. They are formulated without animal-derived ingredients, gluten-containing ingredients, or dairy ingredients.

Yes — both products are well-tolerated on an empty stomach. If you experience any mild sensitivity with Foundation, taking it with a small amount of food resolves it for most people.

Store both products below 85°F (30°C) in a cool, dry place away from direct sunlight. Keep Foundation tubes sealed when not in use. Both products have an 18-month shelf life from the date of manufacture, printed on the packaging.

Both Foundation and Ultra are designed for daily use. Foundation is your non-negotiable daily base — every single day. Ultra can absolutely be taken daily too, and many of its key ingredients like creatine and Beta-Alanine actually work better with consistent daily dosing as their benefits build through cumulative loading over time. Think of the full Foundation + Ultra stack as your complete daily performance protocol.

Yes. Foundation and Ultra are designed to be taken together as the complete NORTH protocol. When using both, mix as directed using approximately 800 mL (27 fl oz) of water in total.

No cycling protocol is required. NORTH Foundation and Ultra are formulated for consistent daily use when taken as directed. Creatine and beta-alanine are typically used consistently, so maintaining a regular routine matters more than cycling on and off.

Don't stress about it — just pick up where you left off. Consistency over time is what drives results. Missing an occasional day has no meaningful impact on your outcomes.

NORTH Performance Ultra is NSF Certified for Sport.

We are actively pursuing NSF Certified for Sport certification for NORTH Performance Foundation.

Our ingredient stack contains no WADA-prohibited substances.

If you have specific testing requirements, please contact us.

NORTH Performance products are formulated for adults 18 and over. If you have questions about use for a younger athlete, please consult a healthcare professional first.

We offer free shipping to the USA, Canada, UK, EU, Australia, and New Zealand. For all other destinations, shipping is calculated at checkout based on your location.

We ship from our warehouse in Utah, US. Domestic US orders typically arrive within 2–4 business days. International orders — including Canada, the UK, Europe, Australia, and New Zealand — generally take 7–14 business days depending on destination and customs processing. You'll get a tracking link as soon as your order ships so you can follow its progress.

If you're in the United States, Canada, the United Kingdom, the European Union, Australia or New Zealand — no. The price you see is the price you pay. Shipping, handling and all applicable sales tax, VAT or GST are included, and we ship on a delivered-duty-paid basis, so you won't be asked for duties, import VAT or GST, or carrier brokerage fees to receive your order.

If you're anywhere else, shipping is calculated and shown at checkout before you confirm your order. Import duties, customs charges and any local taxes are set by your country and are payable by you directly to the carrier or customs authority on arrival. These vary by destination and order value, and we're not able to estimate them in advance.

If an order is refused or the charges go unpaid and the parcel comes back to us, we'll refund the product cost less the freight, duties and return costs we've actually incurred.

Questions about your specific destination? Contact us before you order.

You'll receive a shipping confirmation email with a tracking link as soon as your order leaves the warehouse. Can't find it? Check your spam folder or get in touch and we'll resend it.

We stand behind every NORTH Performance order with our Stay in the Game Guarantee — giving you the time you need to experience the benefits for yourself, completely risk-free. Your first order on any NORTH Performance subscription plan is covered by our guarantee. The trial period matches your subscription cycle, up to a maximum of 90 days from delivery. Read the full terms and conditions.

We accept all major credit and debit cards, plus express payment options including Shop Pay, Apple Pay, and Google Pay.

Enter your code in the promo code field at checkout, just before payment, and the discount applies automatically before you confirm your order.

Everything's handled through your subscription portal, accessible from your account or the link in any order confirmation email. From there you can change your delivery frequency, swap products, update payment details, skip an upcoming order, pause, or cancel — no need to contact us for any of it.

Yes. In your subscription portal, go to your upcoming order and select skip. This pushes your next charge and delivery out to the following cycle without cancelling anything.

Yes — if you just need a break rather than a full cancellation, you can pause your subscription in your portal for a set period.

Head to your subscription portal and select cancel on the relevant subscription. You're welcome to cancel at any time — no lock-in contracts, no cancellation fees.